Tenga en cuenta que el número de información 1-800-669-4000 de la EEOC se encuentra actualmente en mantenimiento. Como resultado, algunas personas que llaman pueden tener dificultades para conectarse a la EEOC cuando usan este número gratuito. Estamos trabajando para resolver los problemas. En caso de que algún miembro del público tenga dificultades para comunicarse con la EEOC a través del número 1-800-669-4000 durante este período de mantenimiento, puede comunicarse por correo electrónico con la EEOC info@eeoc.gov para obtener ayuda. Pedimos disculpas por cualquier inconveniente y gracias por su paciencia.

Breadcrumb

  1. Inicio
  2. federal sector
  3. Alternative Dispute Resolution (ADR) Overview

Alternative Dispute Resolution (ADR) Overview

All agencies are required to have an alternative dispute resolution (ADR) program. EEOC has certain requirements that all agencies must follow when developing ADR programs. The most important ADR program requirement is fairness. Generally, an ADR program is fair if it is voluntary, confidential, enforceable by the parties (if an agreement is reached), and led by a neutral person, like a mediator, who has no personal interest in the dispute.

Most agencies use mediation in their ADR programs. Mediation is an informal meeting between the parties that is conducted by a neutral mediator. A mediator is trained to help people who have disagreements talk to each other. The mediator does not declde who is right or wrong or issue a decision. Instead, the mediator helps the parties work out their own solutions to their dispute.

There are real advantages to participating in ADR. ADR offers both you and the agency the opportunity for a fast and informal settlement of the dispute. Rather than leaving lhe decision to a third party, such as an Administrative Judge, ADR gives you the opportunity to reach an agreement that works for both you and the agency.

Learn rnore about Federal Sector ADR.