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Agency Profile - SBA

Small Business Administration (SBA) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings 55 2 57
Settlements 4 7.3% 0 0% 4 7%
Withdrawals or No Complaints Filed 19 34.5% 1 50% 20 35.1%
Complaints Filed* 30 52.6%
Decision to File Complaint Pending at End of FY 3 5.3%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 57 84.2% 3.5%
Complaint Closures 31 3.2% 3.2%
Bases Most Frequently Alleged in FY 2013 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination REPRISAL AGE DISABILITY (PHYSICAL)
Timeliness in FY 2013
Total # # Timely % Timely FY 2012 APD* FY 2013 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 57 42 73.7%
All Investigations 24 15 62.5% 204 294 44.1% 207
All Complaint Closures 31 313 1,539 391.7% 420
Merit Decisions (no AJ) 9 0 0% 329 215 -34.7% 451
Dismissal Decisions (no AJ) 11 21 96 357.1% 67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
Complaint Closures Final Agency Decision
(no AJ Decision)		 Final Order
(AJ Decision
Fully Implemented)		 Final Order
(AJ Decision
Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 32
Total Closures 31
Settlements 5 16.1%
Withdrawals 2 6.5%
Total Final Agency Actions 24 77.4% 20 83.3% 4 16.7% 0 0%
Dismissals 11 45.8% 11 100% 0 0% 0 0%
Merit Decisions 13 54.2% 9 69.2% 4 30.8% 0 0%
Finding Discrimination 1 7.7% 1 100% 0 0% 0 0%
Finding No Discrimination 12 92.3% 8 66.7% 4 33.3% 0 0%
Costs Associated with EEO Process in FY 2013
Total # Total Amount Average Amount
Pre-Complaint Settlements w/Monetary Benefits 1 $50,000 $50,000
ADR Settlements w/ Monetary Benefits 0 $0 $0
Investigation Costs 24 $111,092 $4,628
Complaint Closures with Monetary Benefits 4 $27,000 $6,750
ADR Settlements w/ Monetary Benefits 0 $0 $0