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Agency Profile - USPS

U.S. Postal Service (USPS) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings 3,756 9,021 12,777
Settlements 96 2.6% 2,741 30.4% 2,837 22.2%
Withdrawals or No Complaints Filed 1,540 41% 3,914 43.4% 5,454 42.7%
Complaints Filed* 4,210 33%
Decision to File Complaint Pending at End of FY 276 2.2%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 12,777 94.7% 70.6%
Complaint Closures 4,310 10.3% 9%
Bases Most Frequently Alleged in FY 2013 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination REPRISAL AGE DISABILITY (PHYSICAL)
Timeliness in FY 2013
Total # # Timely % Timely FY 2012 APD* FY 2013 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 12,760 12,567 98.5%
All Investigations 2,821 2,749 97.4% 113 137 21.2% 207
All Complaint Closures 4,310 275 279 1.5% 420
Merit Decisions (no AJ) 1,178 1,107 94% 277 266 -4% 451
Dismissal Decisions (no AJ) 1,239 48 31 -35.4% 67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
Complaint Closures Final Agency Decision
(no AJ Decision)		 Final Order
(AJ Decision
Fully Implemented)		 Final Order
(AJ Decision
Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 4,384
Total Closures 4,310
Settlements 797 18.5%
Withdrawals 258 6%
Total Final Agency Actions 3,255 75.5% 2,417 74.3% 834 25.6% 4 0.1%
Dismissals 1,240 38.1% 1,239 99.9% 1 0.1% 0 0%
Merit Decisions 2,015 61.9% 1,178 58.5% 833 41.3% 4 0.2%
Finding Discrimination 34 1.7% 0 0% 30 88.2% 4 11.8%
Finding No Discrimination 1,981 98.3% 1,178 59.5% 803 40.5% 0 0%
Costs Associated with EEO Process in FY 2013
Total # Total Amount Average Amount
Pre-Complaint Settlements w/Monetary Benefits 499 $638,048 $1,278
ADR Settlements w/ Monetary Benefits 485 $573,542 $1,182
Investigation Costs 2,821 $4,727,210 $1,675
Complaint Closures with Monetary Benefits 697 $5,310,405 $7,618
ADR Settlements w/ Monetary Benefits 198 $187,241 $945