Annual Report for the 2007 Human Capital Survey Results
Interpretation of Results
Survey results reveal that EEOC employees are committed to their work, have confidence in their co-workers, are held accountable, and are given support to get the job done. On the other hand, employees believe their workload is unreasonable.
How the Survey Was Conducted
The survey was conducted online from September 17, 2008 through October 19, 2008.
Description of Sample
All EEOC employees were invited to participate in the survey.
Survey Items and Response Choices
See attached table.
Number of Employees Surveyed, Number Responded, and Representation of Respondents
Invitations were sent to all EEOC employees (2,196). Of the 2,196 employees surveyed, 1,431 responded for a 65% response rate. The response rate for Headquarters was 62%, while the response rate for the Field was 68%. The respondents are representative of the population.
| Questions | Responses | Response Value | Frequencies | Percent |
|---|---|---|---|---|
| Question 1: The people I work with cooperate to get the job done. | 1 | Strongly Agree | 478 | 33.4% |
| 2 | Agree | 715 | 50.0% | |
| 3 | Neither Agree Nor Disagree | 113 | 7.9% | |
| 4 | Disagree | 92 | 6.4% | |
| 5 | Strongly Disagree | 26 | 1.8% | |
| | Total Responses | 1431 | | |
| Question 2: I am given a real opportunity to improve my skills in my organization. | 1 | Strongly Agree | 265 | 18.5% |
| 2 | Agree | 542 | 37.9% | |
| 3 | Neither Agree Nor Disagree | 261 | 18.2% | |
| 4 | Disagree | 241 | 16.8% | |
| 5 | Strongly Disagree | 112 | 7.8% | |
| | Total Responses | 1431 | | |
| Question 5: My work gives me a feeling of personal accomplishment. | 1 | Strongly Agree | 599 | 41.9% |
| 2 | Agree | 546 | 38.2% | |
| 3 | Neither Agree Nor Disagree | 143 | 10.0% | |
| 4 | Disagree | 89 | 6.2% | |
| 5 | Strongly Disagree | 40 | 2.8% | |
| | Total Responses | 1431 | | |
| Question 6: I like the kind of work I do. | 1 | Strongly Agree | 762 | 53.2% |
| 2 | Agree | 513 | 35.8% | |
| 3 | Neither Agree Nor Disagree | 93 | 6.5% | |
| 4 | Disagree | 32 | 2.2% | |
| 5 | Strongly Disagree | 14 | 1.0% | |
| | Total Responses | 1431 | | |
| Question 7: I have trust and confidence in my supervisor. | 1 | Strongly Agree | 480 | 33.5% |
| 2 | Agree | 489 | 34.2% | |
| 3 | Neither Agree Nor Disagree | 212 | 14.8% | |
| 4 | Disagree | 126 | 8.8% | |
| 5 | Strongly Disagree | 104 | 7.3% | |
| | Total Responses | 1431 | | |
| Question 9: Overall, how good a job do you feel is being done by your immediate supervisor/team leader? | 1 | Strongly Agree | 572 | 40.0% |
| 2 | Agree | 449 | 31.4% | |
| 3 | Neither Agree Nor Disagree | 235 | 16.4% | |
| 4 | Disagree | 88 | 6.1% | |
| 5 | Strongly Disagree | 70 | 4.9% | |
| | Total Responses | 1431 | | |
| Question 11: The workforce has the job-relevant knowledge and skills necessary to accomplish organizational goals. | 1 | Strongly Agree | 251 | 17.5% |
| 2 | Agree | 807 | 56.4% | |
| 3 | Neither Agree Nor Disagree | 197 | 13.8% | |
| 4 | Disagree | 104 | 7.3% | |
| 5 | Strongly Disagree | 45 | 3.1% | |
| 6 | Do Not Know | 13 | 0.9% | |
| | Total Responses | 1431 | | |
| Question 14: My work unit is able to recruit people with the right skills. | 1 | Strongly Agree | 157 | 11.0% |
| 2 | Agree | 411 | 28.7% | |
| 3 | Neither Agree Nor Disagree | 394 | 27.5% | |
| 4 | Disagree | 200 | 14.0% | |
| 5 | Strongly Disagree | 144 | 10.1% | |
| 6 | Do Not Know | 111 | 7.8% | |
| | Total Responses | 1431 | | |
| Question 19: I know how my work relates to the agency's goals and priorities. | 1 | Strongly Agree | 608 | 42.5% |
| 2 | Agree | 655 | 45.8% | |
| 3 | Neither Agree Nor Disagree | 95 | 6.6% | |
| 4 | Disagree | 31 | 2.2% | |
| 5 | Strongly Disagree | 21 | 1.5% | |
| 6 | Do Not Know | 10 | 0.7% | |
| | Total Responses | 1431 | | |
| Question 20: The work I do is important. | 1 | Strongly Agree | 905 | 63.2% |
| 2 | Agree | 438 | 30.6% | |
| 3 | Neither Agree Nor Disagree | 59 | 4.1% | |
| 4 | Disagree | 9 | 0.6% | |
| 5 | Strongly Disagree | 6 | 0.4% | |
| 6 | Do Not Know | 3 | 0.2% | |
| | Total Responses | 1431 | | |
| Question 21: Physical conditions (for example, noise level, temperature, lighting, cleanliness in the workplace) allow employees to perform their jobs well. | 1 | Strongly Agree | 356 | 24.9% |
| 2 | Agree | 653 | 45.6% | |
| 3 | Neither Agree Nor Disagree | 163 | 11.4% | |
| 4 | Disagree | 156 | 10.9% | |
| 5 | Strongly Disagree | 88 | 6.1% | |
| 6 | Do Not Know | 4 | 0.3% | |
| | Total Responses | 1431 | | |
| Question 49: Supervisors/team leaders in my work unit support employee development. | 1 | Strongly Agree | 253 | 17.7% |
| 2 | Agree | 591 | 41.3% | |
| 3 | Neither Agree Nor Disagree | 312 | 21.8% | |
| 4 | Disagree | 137 | 9.6% | |
| 5 | Strongly Disagree | 88 | 6.1% | |
| 6 | Do Not Know | 33 | 2.3% | |
| | Total Responses | 1431 | | |
| Question 18: My talents are used well in the workplace. | 1 | Strongly Agree | 272 | 19.0% |
| 2 | Agree | 583 | 40.7% | |
| 3 | Neither Agree Nor Disagree | 220 | 15.4% | |
| 4 | Disagree | 218 | 15.2% | |
| 5 | Strongly Disagree | 124 | 8.7% | |
| 6 | Do Not Know | 2 | 0.1% | |
| | Total Responses | 1431 | | |
| Question 51: My training needs are assessed. | 1 | Strongly Agree | 99 | 6.9% |
| 2 | Agree | 396 | 27.7% | |
| 3 | Neither Agree Nor Disagree | 397 | 27.7% | |
| 4 | Disagree | 326 | 22.8% | |
| 5 | Strongly Disagree | 135 | 9.4% | |
| 6 | Do Not Know | 55 | 3.8% | |
| | Total Responses | 1431 | | |
| Question 22: Promotions in my work unit are based on merit. | 1 | Strongly Agree | 122 | 8.5% |
| 2 | Agree | 325 | 22.7% | |
| 3 | Neither Agree Nor Disagree | 399 | 27.9% | |
| 4 | Disagree | 228 | 15.9% | |
| 5 | Strongly Disagree | 181 | 12.6% | |
| 6 | Do Not Know | 160 | 11.2% | |
| | Total Responses | 1431 | | |
| Question 23: In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. | 1 | Strongly Agree | 78 | 5.5% |
| 2 | Agree | 345 | 24.1% | |
| 3 | Neither Agree Nor Disagree | 383 | 26.8% | |
| 4 | Disagree | 239 | 16.7% | |
| 5 | Strongly Disagree | 185 | 12.9% | |
| 6 | Do Not Know | 186 | 13.0% | |
| | Total Responses | 1431 | | |
| Question 26: Creativity and innovation are rewarded. | 1 | Strongly Agree | 139 | 9.7% |
| 2 | Agree | 396 | 27.7% | |
| 3 | Neither Agree Nor Disagree | 379 | 26.5% | |
| 4 | Disagree | 255 | 17.8% | |
| 5 | Strongly Disagree | 160 | 11.2% | |
| 6 | Do Not Know | 89 | 6.2% | |
| | Total Responses | 1431 | | |
| Question 31: In my most recent performance appraisal, I understood what I had to do to be rated at different performance levels (e.g., Fully Successful, Outstanding). | 1 | Strongly Agree | 323 | 22.6% |
| 2 | Agree | 618 | 43.2% | |
| 3 | Neither Agree Nor Disagree | 187 | 13.1% | |
| 4 | Disagree | 109 | 7.6% | |
| 5 | Strongly Disagree | 68 | 4.8% | |
| 6 | Do Not Know | 24 | 1.7% | |
| 7 | No Basis to Judge | 88 | 6.1% | |
| | Total Responses | 1431 | | |
| Question 29: In my work unit, differences in performance are recognized in a meaningful way. | 1 | Strongly Agree | 95 | 6.6% |
| 2 | Agree | 346 | 24.2% | |
| 3 | Neither Agree Nor Disagree | 385 | 26.9% | |
| 4 | Disagree | 284 | 19.8% | |
| 5 | Strongly Disagree | 165 | 11.5% | |
| 6 | Do Not Know | 142 | 9.9% | |
| | Total Responses | 1431 | | |
| Question 27: Pay raises depend on how well employees perform their jobs. | 1 | Strongly Agree | 50 | 3.5% |
| 2 | Agree | 232 | 16.2% | |
| 3 | Neither Agree Nor Disagree | 394 | 27.5% | |
| 4 | Disagree | 332 | 23.2% | |
| 5 | Strongly Disagree | 243 | 17.0% | |
| 6 | Do Not Know | 164 | 11.5% | |
| | Total Responses | 1431 | | |
| Question 30: My performance appraisal is a fair reflection of my performance. | 1 | Strongly Agree | 322 | 22.5% |
| 2 | Agree | 627 | 43.8% | |
| 3 | Neither Agree Nor Disagree | 192 | 13.4% | |
| 4 | Disagree | 121 | 8.5% | |
| 5 | Strongly Disagree | 72 | 5.0% | |
| 6 | Do Not Know | 83 | 5.8% | |
| | Total Responses | 1431 | | |
| Question 32: Discussions with my supervisor/team leader about my performance are worthwhile. | 1 | Strongly Agree | 309 | 21.6% |
| 2 | Agree | 524 | 36.6% | |
| 3 | Neither Agree Nor Disagree | 307 | 21.5% | |
| 4 | Disagree | 146 | 10.2% | |
| 5 | Strongly Disagree | 87 | 6.1% | |
| 6 | Do Not Know | 43 | 3.0% | |
| | Total Responses | 1431 | | |
| Question 36: Managers/supervisors/team leaders work well with employees of different backgrounds. | 1 | Strongly Agree | 357 | 24.9% |
| 2 | Agree | 565 | 39.5% | |
| 3 | Neither Agree Nor Disagree | 242 | 16.9% | |
| 4 | Disagree | 111 | 7.8% | |
| 5 | Strongly Disagree | 78 | 5.5% | |
| 6 | Do Not Know | 65 | 4.5% | |
| | Total Responses | 1431 | | |
| Question 12: My supervisor supports my need to balance work and family issues. | 1 | Strongly Agree | 648 | 45.3% |
| 2 | Agree | 491 | 34.3% | |
| 3 | Neither Agree Nor Disagree | 153 | 10.7% | |
| 4 | Disagree | 59 | 4.1% | |
| 5 | Strongly Disagree | 44 | 3.1% | |
| 6 | Do Not Know | 22 | 1.5% | |
| | Total Responses | 1431 | | |
| Question 37: I have a high level of respect for my organization's senior leaders. | 1 | Strongly Agree | 268 | 18.7% |
| 2 | Agree | 464 | 32.4% | |
| 3 | Neither Agree Nor Disagree | 301 | 21.0% | |
| 4 | Disagree | 207 | 14.5% | |
| 5 | Strongly Disagree | 166 | 11.6% | |
| 6 | Do Not Know | 10 | 0.7% | |
| | Total Responses | 1431 | | |
| Question 38: In my organization, leaders generate high levels of motivation and commitment in the workforce. | 1 | Strongly Agree | 151 | 10.6% |
| 2 | Agree | 412 | 28.8% | |
| 3 | Neither Agree Nor Disagree | 360 | 25.2% | |
| 4 | Disagree | 299 | 20.9% | |
| 5 | Strongly Disagree | 172 | 12.0% | |
| 6 | Do Not Know | 21 | 1.5% | |
| | Total Responses | 1431 | | |
| Question 41: Managers review and evalute the organization's progress toward meeting its goals and objectives. | 1 | Strongly Agree | 277 | 19.4% |
| 2 | Agree | 690 | 48.2% | |
| 3 | Neither Agree Nor Disagree | 222 | 15.5% | |
| 4 | Disagree | 68 | 4.8% | |
| 5 | Strongly Disagree | 61 | 4.3% | |
| 6 | Do Not Know | 96 | 6.7% | |
| | Total Responses | 1431 | | |
| Question 42: Employees are protected from health and safety hazards on the job. | 1 | Strongly Agree | 297 | 20.8% |
| 2 | Agree | 754 | 52.7% | |
| 3 | Neither Agree Nor Disagree | 201 | 14.0% | |
| 4 | Disagree | 72 | 5.0% | |
| 5 | Strongly Disagree | 41 | 2.9% | |
| 6 | Do Not Know | 47 | 3.3% | |
| | Total Responses | 1431 | | |
| Question 24: Employees have a feeling of personal empowerment with respect to work processes. | 1 | Strongly Agree | 129 | 9.0% |
| 2 | Agree | 480 | 33.5% | |
| 3 | Neither Agree Nor Disagree | 355 | 24.8% | |
| 4 | Disagree | 241 | 16.8% | |
| 5 | Strongly Disagree | 127 | 8.9% | |
| 6 | Do Not Know | 84 | 5.9% | |
| | Total Responses | 1431 | | |
| Question 17: My workload is reasonable. | 1 | Strongly Agree | 130 | 9.1% |
| 2 | Agree | 570 | 39.8% | |
| 3 | Neither Agree Nor Disagree | 210 | 14.7% | |
| 4 | Disagree | 263 | 18.4% | |
| 5 | Strongly Disagree | 234 | 16.4% | |
| 6 | Do Not Know | 12 | 0.8% | |
| | Total Responses | 1431 | | |
| Question 40: Managers communicate the goals and priorities of the organization. | 1 | Strongly Agree | 298 | 20.8% |
| 2 | Agree | 716 | 50.0% | |
| 3 | Neither Agree Nor Disagree | 196 | 13.7% | |
| 4 | Disagree | 108 | 7.5% | |
| 5 | Strongly Disagree | 79 | 5.5% | |
| 6 | Do Not Know | 20 | 1.4% | |
| | Total Responses | 1431 | | |
| Question 43: My organization has prepared employees for potential security threats. | 1 | Strongly Agree | 233 | 16.3% |
| 2 | Agree | 711 | 49.7% | |
| 3 | Neither Agree Nor Disagree | 231 | 16.1% | |
| 4 | Disagree | 135 | 9.4% | |
| 5 | Strongly Disagree | 54 | 3.8% | |
| 6 | Do Not Know | 49 | 3.4% | |
| | Total Responses | 1431 | | |
| Question 56: How satisfied are you with the information you receive from management on what's going on in your organization? | 1 | Strongly Agree | 197 | 13.8% |
| 2 | Agree | 514 | 35.9% | |
| 3 | Neither Agree Nor Disagree | 324 | 22.6% | |
| 4 | Disagree | 263 | 18.4% | |
| 5 | Strongly Disagree | 109 | 7.6% | |
| | Total Responses | 1431 | | |
| Question 55: How satisfied are you with your involvement in decisions that affect your work? | 1 | Strongly Agree | 244 | 17.1% |
| 2 | Agree | 514 | 35.9% | |
| 3 | Neither Agree Nor Disagree | 301 | 21.0% | |
| 4 | Disagree | 244 | 17.1% | |
| 5 | Strongly Disagree | 107 | 7.5% | |
| | Total Responses | 1431 | | |
| Question 59: How satisfied are you with your opportunity to get a better job in your organization? | 1 | Strongly Agree | 112 | 7.8% |
| 2 | Agree | 280 | 19.6% | |
| 3 | Neither Agree Nor Disagree | 447 | 31.2% | |
| 4 | Disagree | 318 | 22.2% | |
| 5 | Strongly Disagree | 248 | 17.3% | |
| | Total Responses | 1431 | | |
| Question 57: How satisfied are you with the recognition you receive for doing a good job? | 1 | Strongly Agree | 251 | 17.5% |
| 2 | Agree | 501 | 35.0% | |
| 3 | Neither Agree Nor Disagree | 281 | 19.6% | |
| 4 | Disagree | 244 | 17.1% | |
| 5 | Strongly Disagree | 130 | 9.1% | |
| | Total Responses | 1431 | | |
| Question 58: How satisfied are you with the policies and practices of your senior leaders? | 1 | Strongly Agree | 163 | 11.4% |
| 2 | Agree | 474 | 33.1% | |
| 3 | Neither Agree Nor Disagree | 387 | 27.0% | |
| 4 | Disagree | 246 | 17.2% | |
| 5 | Strongly Disagree | 134 | 9.4% | |
| | Total Responses | 1431 | | |
| Question 60: How satisfied are you with the training you receive for your present job? | 1 | Strongly Agree | 156 | 10.9% |
| 2 | Agree | 477 | 33.3% | |
| 3 | Neither Agree Nor Disagree | 368 | 25.7% | |
| 4 | Disagree | 282 | 19.7% | |
| 5 | Strongly Disagree | 130 | 9.1% | |
| | Total Responses | 1431 | | |
| Question 61: Considering everything, how satisfied are you with your job? | 1 | Strongly Agree | 380 | 26.6% |
| 2 | Agree | 644 | 45.0% | |
| 3 | Neither Agree Nor Disagree | 198 | 13.8% | |
| 4 | Disagree | 121 | 8.5% | |
| 5 | Strongly Disagree | 65 | 4.5% | |
| | Total Responses | 1431 | | |
| Question 62: Considering everything, how satisfied are you with your pay? | 1 | Strongly Agree | 258 | 18.0% |
| 2 | Agree | 614 | 42.9% | |
| 3 | Neither Agree Nor Disagree | 228 | 15.9% | |
| 4 | Disagree | 241 | 16.8% | |
| 5 | Strongly Disagree | 71 | 5.0% | |
| | Total Responses | 1431 | |
| Demographics | Population | Respondent | |
| Question 75: What is your supervisory status? | Non-Supervisor | 83.8% | 72.3% |
| Team Leader | 0.0% | 2.2% | |
| Supervisor | 14.7% | 13.6% | |
| Manager | 8.0% | ||
| Executive | 1.5% | 2.5% | |
| Question 76: Are you: | Male | 33.1% | 31.7% |
| Female | 66.9% | 66.2% | |
| Question 77: Are you Hispanic or Latino? | Yes | 13.8% | 15.2% |
| No | 86.2% | 82.4% | |
| Question 78: Please select the racial category or categories with which you most closely identify. (Please select one or more). | White | 38.4% | 49.1% |
| Black or African American | 42.9% | 41.2% | |
| Native Hawaiian or other Pacific Islander | 0.2% | 0.3% | |
| Asian | 3.7% | 3.9% | |
| American Indian or Alaska Native | 1.0% | 0.8% | |
| Question 85: What is your agency subcomponent? | Headquarters | 21.1% | 20.1% |
| Field | 78.9% | 79.9% |