The U.S. Equal Employment Opportunity Commission


2006 EEO-1 AGGREGATE REPORT
NAICS-5 Code 56142 - Telephone Call Centers

(363 UNITS)

Number Employed
Racial/Ethnic Group and Sex Total Employment Officials & Managers Professionals Technicians Sales Workers Office & Clerical Workers Craft Workers Operatives Laborers Service Workers
ALL EMPLOYEES 119,768 8,799 3,722 2,498 24,395 58,252 72 17,835 553 3,642
Men 43,821 4,419 1,718 1,901 9,029 19,125 25 6,131 266 1,207
Women 75,947 4,380 2,004 597 15,366 39,127 47 11,704 287 2,435
WHITE 66,917 6,610 2,823 1,729 14,610 31,316 58 7,886 371 1,514
Men 25,926 3,402 1,333 1,357 5,483 10,774 17 2,878 183 499
Women 40,991 3,208 1,490 372 9,127 20,542 41 5,008 188 1,015
MINORITY 52,851 2,189 899 769 9,785 26,936 14 9,949 182 2,128
Men 17,895 1,017 385 544 3,546 8,351 8 3,253 83 708
Women 34,956 1,172 514 225 6,239 18,585 6 6,696 99 1,420
BLACK 31,312 1,131 462 348 6,370 15,608 0 6,074 74 1,245
Men 9,634 480 159 252 2,241 4,374 0 1,663 40 425
Women 21,678 651 303 96 4,129 11,234 0 4,411 34 820
HISPANIC 17,855 828 218 185 2,748 9,690 8 3,355 88 735
Men 6,787 402 103 130 1,058 3,402 5 1,393 35 259
Women 11,068 426 115 55 1,690 6,288 3 1,962 53 476
ASIAN AMERICAN 2,527 185 208 219 380 1,141 5 298 7 84
Men 1,131 115 120 151 173 425 3 130 5 9
Women 1,396 70 88 68 207 716 2 168 2 75
AMERICAN INDIAN 1,157 45 11 17 287 497 1 222 13 64
Men 343 20 3 11 74 150 0 67 3 15
Women 814 25 8 6 213 347 1 155 10 49
PARTICIPATION RATE
ALL EMPLOYEES 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Men 36.6 50.2 46.2 76.1 37.0 32.8 34.7 34.4 48.1 33.1
Women 63.4 49.8 53.8 23.9 63.0 67.2 65.3 65.6 51.9 66.9
WHITE 55.9 75.1 75.8 69.2 59.9 53.8 80.6 44.2 67.1 41.6
Men 21.6 38.7 35.8 54.3 22.5 18.5 23.6 16.1 33.1 13.7
Women 34.2 36.5 40.0 14.9 37.4 35.3 56.9 28.1 34.0 27.9
MINORITY 44.1 24.9 24.2 30.8 40.1 46.2 19.4 55.8 32.9 58.4
Men 14.9 11.6 10.3 21.8 14.5 14.3 11.1 18.2 15.0 19.4
Women 29.2 13.3 13.8 9.0 25.6 31.9 8.3 37.5 17.9 39.0
BLACK 26.1 12.9 12.4 13.9 26.1 26.8 0.0 34.1 13.4 34.2
Men 8.0 5.5 4.3 10.1 9.2 7.5 0.0 9.3 7.2 11.7
Women 18.1 7.4 8.1 3.8 16.9 19.3 0.0 24.7 6.1 22.5
HISPANIC 14.9 9.4 5.9 7.4 11.3 16.6 11.1 18.8 15.9 20.2
Men 5.7 4.6 2.8 5.2 4.3 5.8 6.9 7.8 6.3 7.1
Women 9.2 4.8 3.1 2.2 6.9 10.8 4.2 11.0 9.6 13.1
ASIAN AMERICAN 2.1 2.1 5.6 8.8 1.6 2.0 6.9 1.7 1.3 2.3
Men 0.9 1.3 3.2 6.0 0.7 0.7 4.2 0.7 0.9 0.2
Women 1.2 0.8 2.4 2.7 0.8 1.2 2.8 0.9 0.4 2.1
AMERICAN INDIAN 1.0 0.5 0.3 0.7 1.2 0.9 1.4 1.2 2.4 1.8
Men 0.3 0.2 0.1 0.4 0.3 0.3 0.0 0.4 0.5 0.4
Women 0.7 0.3 0.2 0.2 0.9 0.6 1.4 0.9 1.8 1.3

This page was last modified on March 14, 2008.

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