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Table B-4
FY 2013 Pre-Complaint ADR Offers, Rejections, and Acceptancs
Agency or Department Number Completed / Ended Counselings Number Completed / Ended Counselings Offered ADR % Completed / Ended Counselings Offered ADR (Offer Rate) Number Offers Rejected by Individual Total Completed / Ended Counselings Accepted/Participated in ADR Program % Completed / Ended Counselings Accepted into ADR Program (Participation Rate)
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0.00% 0 0 0.00%
Agency for International Development 40 29 72.50% 22 7 17.50%
American Battle Monuments Commission 1 0 0.00% 0 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 38 38 100.00% 30 8 21.05%
Central Intelligence Agency 50 49 98.00% 41 8 16.00%
Chemical Safety and Hazard Investigation Board 3 3 100.00% 3 0 0.00%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00%
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00%
Commodity Futures Trading Commission 5 5 100.00% 2 3 60.00%
Consumer Financial Protection Bureau 15 9 60.00% 6 3 20.00%
Consumer Product Safety Commission 4 4 100.00% 1 3 75.00%
Corporation for National and Community Service 17 0 0.00% 0 0 0.00%
Council of the Inspectors General on Integrity and Efficiency 0 0 0.00% 0 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 27 22 81.48% 13 9 33.33%
Defense Army and Air Force Exchange Service 308 308 100.00% 233 75 24.35%
Defense Commissary Agency 226 183 80.97% 100 83 36.73%
Defense Contract Audit Agency 53 37 69.81% 24 13 24.53%
Defense Contract Management Agency 69 36 52.17% 18 18 26.09%
Defense Health Agency 13 13 100.00% 12 1 7.69%
Defense Human Resources Activity 10 10 100.00% 5 5 50.00%
Defense Information Systems Agency 48 48 100.00% 43 5 10.42%
Defense Intelligence Agency 111 95 85.59% 60 35 31.53%
Defense Logistics Agency 315 301 95.56% 89 212 67.30%
Defense Media Activity 8 6 75.00% 5 1 12.50%
Defense Security Service 15 14 93.33% 12 2 13.33%
Defense Technical Information Center 0 0 0.00% 0 0 0.00%
Defense Threat Reduction Agency 11 11 100.00% 7 4 36.36%
Defense Finance and Accounting Service 103 87 84.47% 9 78 75.73%
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 4 4 100.00% 4 0 0.00%
Defense National Geospatial-Intelligence Agency 26 26 100.00% 21 5 19.23%
Defense National Guard Bureau 68 53 77.94% 38 15 22.06%
Defense National Security Agency 89 89 100.00% 78 11 12.36%
Defense Office of Inspector General 8 7 87.50% 5 2 25.00%
Defense Office of the Secretary/Washington Headquarters Services 66 17 25.76% 5 12 18.18%
Defense Uniformed Services University of the Health Sciences 5 5 100.00% 4 1 20.00%
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00%
Delta Regional Authority NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF
Department of Agriculture 978 828 84.66% 525 303 30.98%
Department of Commerce 322 102 31.68% 63 39 12.11%
Department of Defense Education Activity 132 68 51.52% 31 37 28.03%
Department of Education 32 31 96.88% 16 15 46.88%
Department of Energy 123 66 53.66% 38 28 22.76%
Department of Health and Human Services 679 662 97.50% 454 208 30.63%
Department of Homeland Security 2,134 1,690 79.19% 669 1,021 47.84%
Department of Housing and Urban Development 123 56 45.53% 7 49 39.84%
Department of Justice 1,408 1,309 92.97% 1,065 244 17.33%
Department of Labor 253 253 100.00% 109 144 56.92%
Department of State 269 238 88.48% 170 68 25.28%
Department of the Air Force 904 643 71.13% 279 364 40.27%
Department of the Army 2,062 867 42.05% 393 474 22.99%
Department of the Interior 501 428 85.43% 279 149 29.74%
Department of the Navy 1,185 1,185 100.00% 578 607 51.22%
Department of the Treasury 704 678 96.31% 257 421 59.80%
Department of Transportation 595 359 60.34% 115 244 41.01%
Department of Veterans Affairs 4,241 4,164 98.18% 1,724 2,440 57.53%
Election Assistance Commission NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 114 85 74.56% 43 42 36.84%
Equal Employment Opportunity Commission 36 33 91.67% 24 9 25.00%
Export-Import Bank of the United States 1 1 100.00% 1 0 0.00%
Farm Credit Administration 1 1 100.00% 0 1 100.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00%
Federal Communications Commission 14 0 0.00% 0 0 0.00%
Federal Deposit Insurance Corporation 72 63 87.50% 31 32 44.44%
Federal Election Commission 0 0 0.00% 0 0 0.00%
Federal Energy Regulatory Commission 10 0 0.00% 0 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 12 11 91.67% 9 2 16.67%
Federal Labor Relations Authority 6 6 100.00% 6 0 0.00%
Federal Maritime Commission 0 0 0.00% 0 0 0.00%
Federal Mediation and Conciliation Service 0 0 0.00% 0 0 0.00%
Federal Mine Safety and Health Review Commission 0 0 0.00% 0 0 0.00%
Federal Reserve System- Board of Governors 54 52 96.30% 52 0 0.00%
Federal Retirement Thrift Investment Board 3 3 100.00% 1 2 66.67%
Federal Trade Commission 13 10 76.92% 10 0 0.00%
General Services Administration 144 143 99.31% 66 77 53.47%
Government Printing Office 118 114 96.61% 102 12 10.17%
Harry S. Truman Scholarship 0 0 0.00% 0 0 0.00%
Holocaust Memorial Museum U.S. 1 0 0.00% 0 0 0.00%
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 1 0 0.00% 0 0 0.00%
Inter-American Foundation 2 2 100.00% 1 1 50.00%
International Boundary and Water Commission 0 0 0.00% 0 0 0.00%
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF
International Trade Commission 1 1 100.00% 1 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 1 1 100.00% 1 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0 0.00%
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 5 4 80.00% 1 3 60.00%
Millennium Challenge Corporation 3 0 0.00% 0 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 69 24 34.78% 12 12 17.39%
National Archives and Records Administration 36 20 55.56% 11 9 25.00%
National Capital Planning Commission 0 0 0.00% 0 0 0.00%
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF
National Council on Disability 1 0 0.00% 0 0 0.00%
National Credit Union Administration 9 9 100.00% 8 1 11.11%
National Endowment for the Arts 2 0 0.00% 0 0 0.00%
National Endowment for the Humanities 0 0 0.00% 0 0 0.00%
National Gallery of Art 7 6 85.71% 6 0 0.00%
National Indian Gaming Commission 3 3 100.00% 3 0 0.00%
National Labor Relations Board 10 10 100.00% 10 0 0.00%
National Mediation Board NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 9 6 66.67% 4 2 22.22%
National Science Foundation 9 8 88.89% 8 0 0.00%
National Transportation Safety Board 2 2 100.00% 2 0 0.00%
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0 0.00%
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 22 22 100.00% 13 9 40.91%
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0.00% 0 0 0.00%
Office of Government Ethics 0 0 0.00% 0 0 0.00%
Office of Personnel Management 66 66 100.00% 62 4 6.06%
Office of Special Counsel 1 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence 7 7 100.00% 7 0 0.00%
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0.00% 0 0 0.00%
Peace Corps 3 3 100.00% 3 0 0.00%
Pension Benefit Guaranty Corporation 26 19 73.08% 11 8 30.77%
Postal Regulatory Commission 2 2 100.00% 0 2 100.00%
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 3 3 100.00% 2 1 33.33%
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 42 25 59.52% 18 7 16.67%
Selective Service System NRF NRF NRF NRF NRF NRF
Small Business Administration 57 48 84.21% 46 2 3.51%
Smithsonian Institution 43 43 100.00% 26 17 39.53%
Social Security Administration 853 591 69.28% 372 219 25.67%
Tennessee Valley Authority 75 68 90.67% 55 13 17.33%
Trade and Development Agency 0 0 0.00% 0 0 0.00%
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF
U.S. Postal Service 12,777 12,104 94.73% 3,083 9,021 70.60%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF
Cabinet Subtotal 30,978 27,081 87.42% 10,627 16,454 53.12%
Medium Subtotal 1,637 1,235 75.44% 788 447 27.31%
Small Subtotal 519 429 82.66% 353 76 14.64%
Micro Subtotal 13 10 76.92% 5 5 38.46%
Government-wide 33,147 28,755 86.75% 11,773 16,982 51.23%
NRF = No Report Filed