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Table 6 Benefits Provided in All Pre-Complaint Counselings

Agency Name	Total Number Counselings Closed with Benefits	Number Counselings Resolved with Non-Monetary Benefits	% Counselings resolved with Non-Monetary Benefits	Number of Counselings Resolved with Monetary Benefits	% Counselings Resolved with Monetary Benefits	Total Amount of Settlement Awards	Average Amount of Award Per All Settlement Closures	Average Amount of Award Per Monetary Settlement Closures
Agency for International Development	1	1	100.00	0	0.00	0	0	0
Armed Forces Retirement Home	0	0	0.00	0	0.00	0	0	0
Broadcasting Board of Governors	1	1	100.00	1	100.00	10000	10000	10000
Central Intelligence Agency	1	1	100.00	0	0.00	0	0	0
Commodity Futures Trading Commission*	0	3	300.00	0	0.00	0	0	0
Consumer Product Safety Commission	4	4	100.00	0	0.00	0	0	0
Corporation for National and Community Service	1	1	100.00	0	0.00	0	0	0
Court Services and Offender Supervision Agency for the District of Columbia	3	3	100.00	0	0.00	0	0	0
Defense Army and Air Force Exchange Service	40	38	95.00	2	5.00	1517	37.93	758.5
Defense Commissary Agency	43	38	88.37	5	11.63	7246	168.51	1449.2
Defense Contract Audit Agency	3	3	100.00	0	0.00	0	0	0
Defense Contract Management Agency	10	7	70.00	4	40.00	9286.25	928.63	2321.56
Defense Dependent Education Activity*	36	67	186.11	1	2.78	20000	555.56	20000
Defense Finance and Accounting Service	12	12	100.00	0	0.00	0	0	0
Defense Human Resource Activity	2	2	100.00	0	0.00	0	0	0
Defense Information Systems Agency	8	6	75.00	2	25.00	2700	337.5	1350
Defense Intelligence Agency	2	2	100.00	0	0.00	0	0	0
Defense Logistics Agency	71	68	95.77	6	8.45	12569.36	177.03	2094.89
Defense National Geospatial-Intelligence	11	5	45.45	5	45.45	14100	1281.82	2820
Defense National Guard Bureau	59	24	40.68	6	10.17	0	0	0
Defense National Security Agency	14	14	100.00	0	0.00	0	0	0
Defense Nuclear Facilities Safety Board	0	0	0.00	0	0.00	0	0	0
Defense Office of the Inspector General	0	0	0.00	0	0.00	0	0	0
Defense, Office of the Secretary	2	2	100.00	0	0.00	0	0	0
Defense Security Service	2	1	50.00	1	50.00	25000	12500	25000
Defense Threat Reduction Agency*	1	2	200.00	0	0.00	0	0	0
Defense Uniformed Services University	1	0	0.00	1	100.00	3000	3000	3000
Department of Agriculture	154	111	72.08	45	29.22	334911.82	2174.75	7442.48
Department of Commerce	16	14	87.50	2	12.50	38519	2407.44	19259.5
Department of Education	2	2	100.00	0	0.00	0	0	0
Department of Energy	4	2	50.00	2	50.00	3000	750	1500
Department of Health and Human Services	43	37	86.05	11	25.58	115166.79	2678.3	10469.71
Department of Homeland Security	234	232	99.15	10	4.27	47054	201.09	4705.4
Department of Housing and Urban Development	4	0	0.00	4	100.00	14000	3500	3500
Department of Justice	92	85	92.39	9	9.78	392012	4261	43556.89
Department of Labor	4	2	50.00	3	75.00	16762	4190.5	5587.33
Department of State	9	5	55.56	4	44.44	8937	993	2234.25
Department of the Air Force	361	249	68.98	42	11.63	238889.17	661.74	5687.84
Department of the Army	406	369	90.89	37	9.11	547253	1347.91	14790.62
Department of the Interior	61	53	86.89	23	37.70	128877.22	2112.74	5603.36
Department of the Navy	143	138	96.50	11	7.69	46151.23	322.74	4195.57
Department of the Treasury	252	241	95.63	13	5.16	131589.7	522.18	10122.28
Department of Transportation	82	77	93.90	23	28.05	153829	1875.96	6688.22
Department of Veterans Affairs	127	117	92.13	14	11.02	103750	816.93	7410.71
Environmental Protection Agency	2	2	100.00	0	0.00	0	0	0
EOP - National Drug Control Policy	0	0	0.00	0	0.00	0	0	0
EOP - Office of Administration	0	0	0.00	0	0.00	0	0	0
EOP - Office of Management and Budget	0	0	0.00	0	0.00	0	0	0
EOP - Office of the U.S. Trade Representative	0	0	0.00	0	0.00	0	0	0
Equal Employment Opportunity Commission	5	5	100.00	0	0.00	0	0	0
Export-Import Bank of the US	0	0	0.00	0	0.00	0	0	0
Farm Credit Administration	2	0	0.00	2	100.00	40140	20070	20070
Federal Communications Commission	0	0	0.00	0	0.00	0	0	0
Federal Deposit Insurance Corporation	6	6	100.00	0	0.00	0	0	0
Federal Election Commission	0	0	0.00	0	0.00	0	0	0
Federal Energy Regulatory Commission	1	1	100.00	1	100.00	1000	1000	1000
Federal Housing Finance Board	0	0	0.00	0	0.00	0	0	0
Federal Labor Relations Authority	0	0	0.00	0	0.00	0	0	0
Federal Maritime Commission	0	0	0.00	0	0.00	0	0	0
Federal Mediation and Conciliation Service	0	0	0.00	0	0.00	0	0	0
Federal Reserve System--Board of Governors	0	1	100.00	0	0.00	0	0	0
Federal Retirement Thrift Investment Board	1	0	0.00	0	0.00	0	0	0
Federal Trade Commission	1	1	100.00	0	0.00	0	0	0
General Services Administration	20	16	80.00	5	25.00	11152.48	557.62	2230.5
Government Printing Office	13	13	100.00	1	7.69	101.52	7.81	101.52
Holocaust Memorial Museum U.S.	0	0	0.00	0	0.00	0	0	0
International Boundary and Water Commission	0	0	0.00	0	0.00	0	0	0
International Trade Commission	1	1	100.00	0	0.00	0	0	0
John F. Kennedy Center for the Performing Arts	0	0	0.00	0	0.00	0	0	0
Merit Systems Protection Board	1	1	100.00	0	0.00	0	0	0
National Aeronautics and Space Administration*	9	12	133.33	3	33.33	55232	6136.89	18410.67
National Archives and Records Administration*	13	24	184.62	0	0.00	0	0	0
National Credit Union Administration	0	0	0.00	0	0.00	0	0	0
National Endowment for the Arts	65	0	0.00	0	0.00	0	0	0
National Endowment for the Humanities	0	0	0.00	0	0.00	0	0	0
National Gallery of Art	2	1	50.00	1	50.00	33500	16750	33500
National Labor Relations Board	2	2	100.00	0	0.00	0	0	0
National Science Foundation*	3	4	133.33	0	0.00	0	0	0
National Transportation Safety Board	0	0	0.00	0	0.00	0	0	0
Nuclear Regulatory Commission	4	2	50.00	2	50.00	13348.38	3337.1	6674.19
Office of Personnel Management	1	1	100.00	1	100.00	800	800	800
Office of Special Counsel	0	0	0.00	0	0.00	0	0	0
Overseas Private Investment Corporation	0	0	0.00	0	0.00	0	0	0
Peace Corps	0	0	0.00	0	0.00	0	0	0
Pension Benefit Guaranty Corporation	0	0	0.00	0	0.00	0	0	0
Railroad Retirement Board	0	0	0.00	0	0.00	0	0	0
Securities and Exchange Commission	0	0	0.00	0	0.00	0	0	0
Selective Service System	1	0	0.00	1	100.00	2500	2500	2500
Small Business Administration	7	6	85.71	1	14.29	6070	867.14	6070
Smithsonian Institution	3	1	33.33	2	66.67	51200	17066.67	25600
Social Security Administration	59	56	94.92	3	5.08	5725	97.03	1908.33
Tennessee Valley Authority	13	13	100.00	2	15.38	73082	5621.69	36541
U.S. Postal Service	5298	5284	99.74	291	5.49	417939.79	78.89	1436.22
U.S. Tax Court	1	1	100.00	0	0.00	0	0	0
Cabinet Level Subtotal	7609	7309	96.06	577	7.58	2834060.3	372.46	4911.72
Midsize Agencies Subtotal	119	112	94.12	16	13.45	202461.48	1701.36	12653.84
Small Agencies Subtotal	128	72	56.25	10	7.81	101389.9	792.11	10138.99
Grand Total	7856	7493	95.38	603	7.68	3137911.7	399.43	5203.83

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