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2. Table 7 Pre-Complaint ADR Offers Rejections Acceptence

Table 7 Pre-Complaint ADR Offers Rejections Acceptence

Agency Name	# Completed Counselings	# Counselings ADR Offered	% Counselings ADR Offered	# Offers Rejected by Individual Line	% Offers Rejected by Individual	# Offers Rejected by Agency	% Offers Rejected by Agency	Total Counselings Accepted into ADR	% Counselings Accepted into ADR
Agency for International Development	27	0	0.00	0	0.00	0	0.00	0	0.00
Armed Forces Retirement Home	5	5	100.00	5	100.00	0	0.00	0	0.00
Broadcasting Board of Governors	149	157	105.37	153	97.45	0	0.00	4	2.68
Central Intelligence Agency	38	38	100.00	32	84.21	5	13.16	1	2.63
Commodity Futures Trading Commission	100	3	3.00	0	0.00	0	0.00	3	3.00
Consumer Product Safety Commission	10	11	110.00	5	45.45	0	0.00	6	60.00
Corporation for National and Community Service	14	2	14.29	0	0.00	0	0.00	2	14.29
Court Services and Offender Supervision Agency for the District of Columbia	10	10	100.00	4	40.00	1	10.00	5	50.00
Defense Army and Air Force Exchange Service	309	309	100.00	255	82.52	0	0.00	54	17.48
Defense Commissary Agency	222	140	63.06	69	49.29	9	6.43	62	27.93
Defense Contract Audit Agency	62	12	19.35	1	8.33	0	0.00	11	17.74
Defense Contract Management Agency	77	61	79.22	36	59.02	3	4.92	22	28.57
Defense Dependent Education Activity	112	90	80.36	36	40.00	2	2.22	52	46.43
Defense Finance and Accounting Service	184	202	109.78	181	89.60	0	0.00	21	11.41
Defense Human Resource Activity	5	6	120.00	4	66.67	0	0.00	2	40.00
Defense Information Systems Agency	49	8	16.33	4	50.00	4	50.00	0	0.00
Defense Intelligence Agency	10	13	130.00	9	69.23	0	0.00	4	40.00
Defense Logistics Agency	482	502	104.15	424	84.46	0	0.00	78	16.18
Defense National Geospatial-Intelligence	54	28	51.85	16	57.14	1	3.57	11	20.37
Defense National Guard Bureau	188	60	31.91	41	68.33	0	0.00	19	10.11
Defense National Security Agency	60	67	111.67	67	100.00	0	0.00	0	0.00
Defense Nuclear Facilities Safety Board	0	0	0.00	0	0.00	0	0.00	0	0.00
Defense Office of the Inspector General	51	4	7.84	4	100.00	0	0.00	0	0.00
Defense, Office of the Secretary	49	55	112.24	54	98.18	0	0.00	1	2.04
Defense Security Service	22	4	18.18	4	100.00	0	0.00	0	0.00
Defense Threat Reduction Agency	13	13	100.00	12	92.31	0	0.00	1	7.69
Defense Uniformed Services University	4	4	100.00	3	75.00	0	0.00	1	25.00
Department of Agriculture	1,234	1,013	82.09	621	61.30	17	1.68	375	30.39
Department of Commerce	280	192	68.57	114	59.38	24	12.50	54	19.29
Department of Education	53	53	100.00	51	96.23	0	0.00	2	3.77
Department of Energy	128	68	53.13	50	73.53	4	5.88	14	10.94
Department of Health and Human Services	470	347	73.83	176	50.72	38	10.95	133	28.30
Department of Homeland Security	2,447	2,097	85.70	1,322	63.04	7	0.33	768	31.39
Department of Housing and Urban Development	154	150	97.40	82	54.67	31	20.67	37	24.03
Department of Justice	1,835	793	43.22	652	82.22	57	7.19	84	4.58
Department of Labor	221	241	109.05	182	75.52	35	14.52	24	10.86
Department of State	90	29	32.22	0	0.00	7	24.14	22	24.44
Department of the Air Force	1,652	1,134	68.64	550	48.50	65	5.73	519	31.42
Department of the Army	2,016	1,047	51.93	326	31.14	1	0.10	722	35.81
Department of the Interior	568	359	63.20	260	72.42	12	3.34	87	15.32
Department of the Navy	1,250	231	18.48	77	33.33	14	6.06	140	11.20
Department of the Treasury	1,661	1,651	99.40	1,155	69.96	150	9.09	346	20.83
Department of Transportation	821	793	96.59	420	52.96	209	26.36	164	19.98
Department of Veterans Affairs	4,129	940	22.77	513	54.57	0	0.00	427	10.34
Environmental Protection Agency	125	125	100.00	97	77.60	24	19.20	4	3.20
EOP - National Drug Control Policy	0	0	0.00	0	0.00	0	0.00	0	0.00
EOP - Office of Administration	4	0	0.00	0	0.00	0	0.00	0	0.00
EOP - Office of Management and Budget	0	0	0.00	0	0.00	0	0.00	0	0.00
EOP - Office of the U.S. Trade Representative	1	0	0.00	0	0.00	0	0.00	0	0.00
Equal Employment Opportunity Commission	49	55	112.24	39	70.91	0	0.00	16	32.65
Export-Import Bank of the US	6	5	83.33	4	80.00	0	0.00	1	16.67
Farm Credit Administration	3	3	100.00	1	33.33	0	0.00	2	66.67
Federal Communications Commission	15	15	100.00	15	100.00	0	0.00	0	0.00
Federal Deposit Insurance Corporation	53	57	107.55	35	61.40	0	0.00	22	41.51
Federal Election Commission	0	0	0.00	0	0.00	0	0.00	0	0.00
Federal Energy Regulatory Commission	7	0	0.00	0	0.00	0	0.00	0	0.00
Federal Housing Finance Board	2	0	0.00	0	0.00	0	0.00	0	0.00
Federal Labor Relations Authority	4	3	75.00	3	100.00	0	0.00	0	0.00
Federal Maritime Commission	11	0	0.00	0	0.00	0	0.00	0	0.00
Federal Mediation and Conciliation Service	1	2	200.00	1	50.00	1	50.00	0	0.00
Federal Reserve System--Board of Governors	17	17	100.00	16	94.12	0	0.00	1	5.88
Federal Retirement Thrift Investment Board	4	0	0.00	0	0.00	0	0.00	0	0.00
Federal Trade Commission	21	22	104.76	22	100.00	0	0.00	0	0.00
General Services Administration	144	115	79.86	85	73.91	3	2.61	27	18.75
Government Printing Office	65	56	86.15	49	87.50	4	7.14	3	4.62
Holocaust Memorial Museum U.S.	3	4	133.33	3	75.00	0	0.00	1	33.33
International Boundary and Water Commission	5	3	60.00	3	100.00	0	0.00	0	0.00
International Trade Commission	2	2	100.00	1	50.00	0	0.00	1	50.00
John F. Kennedy Center for the Performing Arts	4	0	0.00	0	0.00	0	0.00	0	0.00
Merit Systems Protection Board	4	1	25.00	0	0.00	0	0.00	1	25.00
National Aeronautics and Space Administration	119	105	88.24	89	84.76	6	5.71	10	8.40
National Archives and Records Administration	53	33	62.26	8	24.24	3	9.09	22	41.51
National Credit Union Administration	7	1	14.29	0	0.00	0	0.00	1	14.29
National Endowment for the Arts	65	0	0.00	0	0.00	0	0.00	0	0.00
National Endowment for the Humanities	0	0	0.00	0	0.00	0	0.00	0	0.00
National Gallery of Art	11	11	100.00	10	90.91	0	0.00	1	9.09
National Labor Relations Board	24	10	41.67	8	80.00	1	10.00	1	4.17
National Science Foundation	7	5	71.43	5	100.00	0	0.00	0	0.00
National Transportation Safety Board	4	4	100.00	3	75.00	0	0.00	1	25.00
Nuclear Regulatory Commission	27	4	14.81	0	0.00	0	0.00	4	14.81
Office of Personnel Management	109	23	21.10	20	86.96	0	0.00	3	2.75
Office of Special Counsel	2	0	0.00	0	0.00	0	0.00	0	0.00
Overseas Private Investment Corporation	2	0	0.00	0	0.00	0	0.00	0	0.00
Peace Corps	10	0	0.00	0	0.00	0	0.00	0	0.00
Pension Benefit Guaranty Corporation	12	0	0.00	0	0.00	0	0.00	0	0.00
Railroad Retirement Board	4	2	50.00	2	100.00	0	0.00	0	0.00
Securities and Exchange Commission	39	45	115.38	38	84.44	1	2.22	6	15.38
Selective Service System	3	0	0.00	0	0.00	0	0.00	0	0.00
Small Business Administration	54	29	53.70	12	41.38	1	3.45	16	29.63
Smithsonian Institution	36	37	102.78	20	54.05	0	0.00	17	47.22
Social Security Administration	725	712	98.21	481	67.56	115	16.15	116	16.00
Tennessee Valley Authority	130	36	27.69	0	0.00	25	69.44	11	8.46
U.S. Postal Service	19,101	19,248	100.77	3,852	20.01	1,581	8.21	13,815	72.33
U.S. Tax Court	3	3	100.00	3	100.00	0	0.00	0	0.00
Cabinet Level Subtotal	40,063	31,964	79.78	11,623	36.36	2,271	7.10	18,072	45.11
Midsize Agencies Subtotal	1,386	1,216	87.73	819	67.35	174	14.31	223	16.09
Small Agencies Subtotal	963	555	57.63	453	81.62	16	2.88	86	8.93
Grand Total	42,412	33,735	79.54	12,895	38.22	2,461	7.30	18,381	43.34

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