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Department of Education (ED) FY 2010 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2010
Pre-Complaint Counseling Outcomes											Completed by EEO Counselor										Completed Using ADR											All Completed Counselings
Pre-Complaint Counseling Outcomes											#				%						#			%								#			%
Pre-Complaint Counselings:											46										21											67
Settlements											2				4.3%						7			33.3%								9			13.4%
Withdrawals or No Complaints Filed											11				23.9%						2			9.5%								13			19.4%
Complaints Filed*																																43			64.2%
Decision to File Complaint Pending at End of FY																																2			3%
*Includes only complaints filed in FY 2010 where counseling was also completed during FY 2010.

Agency Use of ADR for EEO Dispute Resolution in FY 2010
							Total Number													Offer Rate									Participation Rate
Pre-Complaint Counselings							67													67.2%									31.3%
Complaint Closures							62													8.1%									8.1%

Bases Most Frequently Alleged in Filed Complaints
				Top Basis 1													Top Basis 2												Top Basis 3
Bases of Alleged Discrimination				Reprisal													Race (Black/African American)												Age

Timeliness in FY 2010
												Total #					# Timely				% Timely			FY 2009 APD*				FY 2010 APD*					% Change			Govt Wide APD*
All Pre-Complaint Counselings (minus remands)												67					54				80.6%
All Investigations												54					39				72.2%			324				158					-51.2%			181
All Complaint Closures												62												322				587					82.3%			360
Merit Decisions (no AJ)												20					9				45%			594				451					-24.1%			481
Dismissal Decisions (no AJ)												2												86				40					-53.5%			88
*APD =Average Processing Days

Outcomes of Complaints in FY 2010
					Complaint Closures								Final Agency Decision (no AJ Decision)									Final Order (AJ Decision Fully Implemented)								Final Order (AJ Decision Not Fully Implemented)
					#			%					#					%				#			%					#				%
Total Complaints Filed					43
Total Closures					62
Settlements					19			30.7%
Withdrawals					5			8.1%
Total Final Agency Actions					38			61.3%					22					57.9%				16			42.1%					0				44.4%
	Dismissals				2			5.3%					2					100%				0			0%					0				0%
	Merit Decisions				36			94.7%					20					55.6%				16			44.4%					0				0%
			Finding Discrimination		2			5.6%					2					100%				0			0%					0				0%
			Finding No Discrimination		34			94.4%					18					52.9%				16			47.1%					0				0%

Costs Associated With EEO Process FY 2010
										Total #						Total Amount											Average Amount
Pre-Complaint Settlements w/ Monetary Benefits										2						$3,000											$1,500
		ADR Settlement s w/ Monetary Benefits								2						$3,000											$1,500
Investigation Costs										54						$211,348											$3,913
Complaint Closures with Monetary Benefits										18						$680,112											$37,784
		ADR Settlements w/ Monetary Benefits								1						$55,000											$55,000