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Agency Profile - GSA

General Services Administration (GSA) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings 67 77 144
Settlements 1 1.5% 15 19.5% 16 11.1%
Withdrawals or No Complaints Filed 21 31.3% 15 19.5% 36 25%
Complaints Filed* 85 59%
Decision to File Complaint Pending at End of FY 7 4.9%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 144 99.3% 53.5%
Complaint Closures 88 4.6% 1.1%
Bases Most Frequently Alleged in FY 2013 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination REPRISAL AGE RACE (BLACK OR AFRICAN AMERICAN)
Timeliness in FY 2013
Total # # Timely % Timely FY 2012 APD* FY 2013 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 144 137 95.1%
All Investigations 54 34 63% 266 269 1.1% 207
All Complaint Closures 88 425 453 6.6% 420
Merit Decisions (no AJ) 17 13 76.5% 398 399 0.3% 451
Dismissal Decisions (no AJ) 24 43 41 -4.7% 67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
Complaint Closures Final Agency Decision
(no AJ Decision)
Final Order
(AJ Decision
Fully Implemented)
Final Order
(AJ Decision
Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 87
Total Closures 88
Settlements 24 27.3%
Withdrawals 7 8%
Total Final Agency Actions 57 64.8% 41 71.9% 16 28.1% 0 0%
Dismissals 26 45.6% 24 92.3% 2 7.7% 0 0%
Merit Decisions 31 54.4% 17 54.8% 14 45.2% 0 0%
Finding Discrimination 1 3.2% 1 100% 0 0% 0 0%
Finding No Discrimination 30 96.8% 16 53.3% 14 46.7% 0 0%
Costs Associated with EEO Process in FY 2013
Total # Total Amount Average Amount
Pre-Complaint Settlements w/Monetary Benefits 1 $7,614 $7,614
ADR Settlements w/ Monetary Benefits 1 $7,614 $7,614
Investigation Costs 54 $151,810 $2,811
Complaint Closures with Monetary Benefits 13 $568,089 $43,699
ADR Settlements w/ Monetary Benefits 0 $0 $0