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Agency Profile - VA

Department of Veterans Affairs (VA) FY 2013 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2013
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings 1,801 2,440 4,241
Settlements 23 1.3% 324 13.3% 347 8.2%
Withdrawals or No Complaints Filed 946 52.5% 900 36.9% 1,846 43.5%
Complaints Filed* 1,966 46.4%
Decision to File Complaint Pending at End of FY 82 1.9%

*Includes only complaints filed in FY 2013 where counseling was also completed during FY 2013.

Agency Use of ADR for EEO Dispute Resolution in FY 2013
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings 4,241 98.2% 57.5%
Complaint Closures 1,955 5.6% 5.5%
Bases Most Frequently Alleged in FY 2013 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination REPRISAL RACE (BLACK OR AFRICAN AMERICAN) AGE
Timeliness in FY 2013
Total # # Timely % Timely FY 2012 APD* FY 2013 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands) 4,241 4,072 96%
All Investigations 1,385 620 44.8% 165 230 39.4% 207
All Complaint Closures 1,955 394 394 0% 420
Merit Decisions (no AJ) 564 133 23.6% 464 457 -1.5% 451
Dismissal Decisions (no AJ) 367 88 107 21.6% 67

*APD = Average Processing Days

Outcomes of Complaints in FY 2013
Complaint Closures Final Agency Decision
(no AJ Decision)
Final Order
(AJ Decision
Fully Implemented)
Final Order
(AJ Decision
Not Fully Implemented)
# % # % # % # %
Total Complaints Filed 2,047
Total Closures 1,955
Settlements 492 25.2%
Withdrawals 219 11.2%
Total Final Agency Actions 1,244 63.6% 931 74.8% 311 25% 2 0.2%
Dismissals 380 30.5% 367 96.6% 12 3.2% 1 0.3%
Merit Decisions 864 69.5% 564 65.3% 299 34.6% 1 0.1%
Finding Discrimination 37 4.3% 20 54.1% 16 43.2% 1 2.7%
Finding No Discrimination 827 95.7% 544 65.8% 283 34.2% 0 0%
Costs Associated with EEO Process in FY 2013
Total # Total Amount Average Amount
Pre-Complaint Settlements w/Monetary Benefits 56 $664,281 $11,862
ADR Settlements w/ Monetary Benefits 55 $660,781 $12,014
Investigation Costs 1,385 $9,231,130 $6,665
Complaint Closures with Monetary Benefits 295 $14,542,324 $49,296
ADR Settlements w/ Monetary Benefits 16 $832,933 $52,058
APPENDIX I