Defense Army and Air Force Exchange Service (AAFES) FY 2014 EEO Complaint Processing Statistics
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings | 132 | 115 | 247 | |||
| Settlements | 11 | 8.3% | 48 | 41.7% | 59 | 23.9% |
| Withdrawals or No Complaints Filed | 75 | 56.8% | 38 | 33% | 113 | 45.8% |
| Complaints Filed* | 69 | 27.9% | ||||
| Decision to File Complaint Pending at End of FY | 6 | 2.4% | ||||
*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.
| Total Number | Offer Rate | Participation Rate | |
|---|---|---|---|
| Pre-Complaint Counselings | 247 | 100% | 46.6% |
| Complaint Closures | 100 | 84% | 19% |
| Top Basis 1 | Top Basis 2 | Top Basis 3 | |
|---|---|---|---|
| Bases of Alleged Discrimination | RACE (BLACK OR AFRICAN AMERICAN) | REPRISAL | AGE |
| Total # | # Timely | % Timely | FY 2013 APD* | FY 2014 APD* | % Change | Govt Wide APD* | |
|---|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 247 | 215 | 87% | ||||
| All Investigations | 47 | 22 | 46.8% | 365 | 235 | -35.6% | 197 |
| All Complaint Closures | 100 | 257 | 324 | 26.1% | 419 | ||
| Merit Decisions (no AJ) | 31 | 30 | 96.8% | 350 | 337 | -3.7% | 439 |
| Dismissal Decisions (no AJ) | 12 | 74 | 48 | -35.1% | 66 |
*APD =Average Processing Days
| Complaint Closures | Final Agency Decision (No AJ Decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | |||||
|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 69 | |||||||
| Total Closures | 100 | |||||||
| Settlements | 37 | 37% | ||||||
| Withdrawals | 10 | 10% | ||||||
| Total Final Agency Actions | 53 | 53% | 43 | 81.1% | 10 | 18.9% | 0 | 0% |
| Dismissals | 12 | 22.6% | 12 | 100% | 0 | 0% | 0 | 0% |
| Merit Decisions | 41 | 77.4% | 31 | 75.6% | 10 | 24.4% | 0 | 0% |
| Finding Discrimination | 0 | NA% | 0 | NA% | 0 | NA% | 0 | NA% |
| Finding No Discrimination | 41 | 100% | 31 | 75.6% | 10 | 24.4% | 0 | 0% |
| Total # | Total Amount | Average Amount | |
|---|---|---|---|
| Pre-Complaint Settlements w/ Monetary Benefits | 4 | $22,258 | $5,564 |
| ADR Settlements w/ Monetary Benefits | 4 | $22,258 | $5,564 |
| Investigation Costs | 47 | $438,566 | $9,331 |
| Complaint Closures with Monetary Benefits | 18 | $315,842 | $17,546 |
| ADR Settlements w/ Monetary Benefits | 5 | $85,242 | $17,048 |