Social Security Administration (SSA) FY 2012 EEO Complaint Processing Statistics
| Pre-Complaint Counseling Outcomes | Completed by EEO Counselor | Completed Using ADR | All Completed Counselings | |||
|---|---|---|---|---|---|---|
| # | % | # | % | # | % | |
| Pre-Complaint Counselings | 511 | 406 | 917 | |||
| Settlements | 15 | 2.9% | 62 | 15.3% | 77 | 8.4% |
| Withdrawals or No Complaints Filed | 282 | 55.2% | 61 | 15% | 343 | 37.4% |
| Complaints Filed* | 474 | 51.7% | ||||
| Decision to File Complaint Pending at End of FY | 23 | 2.5% | ||||
| *Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012. | ||||||
| Total Number | Offer Rate | Participation Rate | |
|---|---|---|---|
| Pre-Complaint Counselings | 917 | 85.7% | 44.3% |
| Complaint Closures | 414 | 81.6% | 8.7% |
| Top Basis 1 | Top Basis 2 | Top Basis 3 | |
|---|---|---|---|
| Bases of Alleged Discrimination | Reprisal | Age | Disability (Physical) |
| Total # | # Timely | % Timely | FY 2011 APD* | FY 2012 APD* | % Change | Govt Wide APD* | |
|---|---|---|---|---|---|---|---|
| All Pre-Complaint Counselings (minus remands) | 916 | 871 | 95.1% | ||||
| All Investigations | 339 | 279 | 82.3% | 190 | 195 | 2.6% | 187 |
| All Complaint Closures | 414 | 418 | 506 | 21.1% | 388 | ||
| Merit Decisions (no AJ) | 136 | 36 | 26.5% | 392 | 460 | 17.3% | 462 |
| Dismissal Decisions (no AJ) | 49 | 41 | 58 | 41.5% | 92 | ||
| *APD = Average Processing Days | |||||||
| Complaint Closures | Final Agency Decision (no AJ Decision) | Final Order (AJ Decision Fully Implemented) | Final Order (AJ Decision Not Fully Implemented) | |||||
|---|---|---|---|---|---|---|---|---|
| # | % | # | % | # | % | # | % | |
| Total Complaints Filed | 494 | |||||||
| Total Closures | 414 | |||||||
| Settlements | 50 | 12.1% | ||||||
| Withdrawals | 54 | 13% | ||||||
| Total Final Agency Actions | 310 | 74.9% | 185 | 59.7% | 117 | 37.7% | 8 | 2.6% |
| Dismissals | 58 | 18.7% | 49 | 84.5% | 9 | 15.5% | 0 | 0% |
| Merit Decisions | 252 | 81.3% | 136 | 54% | 108 | 42.9% | 8 | 3.2% |
| Finding Discrimination | 12 | 4.8% | 0 | 0% | 4 | 33.3% | 8 | 66.7% |
| Finding No Discrimination | 240 | 95.2% | 136 | 56.7% | 104 | 43.3% | 0 | 0% |
| Total # | Total Amount | Average Amount | |
|---|---|---|---|
| Pre-Complaint Settlements w/ Monetary Benefits | 2 | $28,500 | $14,250 |
| ADR Settlements w/ Monetary Benefits | 0 | $0 | $0 |
| Investigation Costs | 339 | $1,520,762 | $4,486 |
| Complaint Closures with Monetary Benefits | 26 | $959,990 | $36,922 |
| ADR Settlements | 0 | $0 | $0 |