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  4. Table B-7  FY 2013 Profile Agency Timeliness Indicators (totals with and without USPS data)

Table B-7  FY 2013 Profile Agency Timeliness Indicators (totals with and without USPS data)

Table B-7
FY 2013 Profile Agency Timeliness Indicators (totals with and without USPS data)
Agency or Department Total Number Completed / Ended Counselings (excluding remands) Total Number Timely Completed / Ended Counselings % Timely Completed / Ended Counselings Total Number Completed Investigations Total Number Timely Completed Investigations % Investigations Timely Completed APD All Completed Investigations From Date Complaint Filed Total Number Complaint Closures APD All Complaint Closures from Date Complaint Filed Total Number Merit FADs *(No AJ Decision) Total Number Timely Merit FADs *(No AJ Decision)* % Timely Merit FADs *(No AJ Decision)* APD Merit FADs *(No AJ Decision)* from Date FAD Required APD Merit FADs *(No AJ Dec)* from Date Complaint Filed/Remanded
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Agency for International Development 40 34 85.00% 8 2 25.00% 317 14 596.93 5 0 0.00% 250 544
American Battle Monuments Commission 1 1 100.00% 1 1 100.00% 167 0 0 0 0 0.00% 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 38 28 73.68% 12 11 91.67% 209.75 8 815.88 2 0 0.00% 136.5 687
Central Intelligence Agency 50 43 86.00% 16 2 12.50% 410.25 24 655.46 7 7 100.00% 58.43 559.57
Chemical Safety and Hazard Investigation Board 3 3 100.00% 3 3 100.00% 180 0 0 0 0 0.00% 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Commodity Futures Trading Commission 5 5 100.00% 3 2 66.67% 178 3 178 2 1 50.00% 53 177.5
Consumer Financial Protection Bureau 15 11 73.33% 9 9 100.00% 182.56 7 197 2 2 100.00% 51.5 353.5
Consumer Product Safety Commission 4 4 100.00% 1 1 100.00% 141 3 513.33 1 1 100.00% 45 108
Corporation for National and Community Service 17 17 100.00% 10 10 100.00% 93.8 7 308 4 1 25.00% 65 209.25
Council of the Inspectors General on Integrity and Efficiency 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Court Services and Offender Supervision Agency for the District of Columbia 27 26 96.30% 5 3 60.00% 208.4 11 578.91 0 0 0.00% 0 0
Defense Army and Air Force Exchange Service 308 234 75.97% 51 4 7.84% 364.71 88 257.32 19 17 89.47% 53.58 349.95
Defense Commissary Agency 226 150 66.37% 88 17 19.32% 251.77 113 324.09 39 31 79.49% 47.46 391.64
Defense Contract Audit Agency 53 29 54.72% 15 4 26.67% 289.27 30 226.87 5 5 100.00% 51 251.4
Defense Contract Management Agency 69 68 98.55% 40 10 25.00% 307.1 38 370.84 5 5 100.00% 35.4 518.4
Defense Health Agency 13 8 61.54% 10 0 0.00% 272.1 5 372.4 4 2 50.00% 59.75 414.5
Defense Human Resources Activity 10 8 80.00% 5 4 80.00% 331 6 435.17 1 0 0.00% 179 633
Defense Information Systems Agency 48 48 100.00% 0 0 0.00% 0 21 584.29 0 0 0.00% 0 0
Defense Intelligence Agency 111 107 96.40% 30 17 56.67% 283.77 34 404.62 10 2 20.00% 77.5 659.9
Defense Logistics Agency 315 291 92.38% 121 66 54.55% 211.21 99 356.28 29 1 3.45% 102.41 416.41
Defense Media Activity 8 7 87.50% 2 1 50.00% 282 0 0 0 0 0.00% 0 0
Defense Security Service 15 15 100.00% 9 7 77.78% 63.56 9 121.11 2 2 100.00% 60 80
Defense Technical Information Center 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Defense Threat Reduction Agency 11 11 100.00% 0 0 0.00% 0 10 330.1 1 1 100.00% 57 322
Defense Finance and Accounting Service 103 101 98.06% 32 19 59.38% 247 37 383.54 9 7 77.78% 54.78 342.22
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 4 1 25.00% 3 0 0.00% 296.67 4 228.25 0 0 0.00% 0 0
Defense National Geospatial-Intelligence Agency 26 23 88.46% 12 2 16.67% 283.42 23 613.22 4 1 25.00% 169.25 657.25
Defense National Guard Bureau 68 65 95.59% 9 6 66.67% 145.22 19 449.42 4 0 0.00% 446 1,181.25
Defense National Security Agency 89 89 100.00% 21 15 71.43% 303.29 29 539 7 7 100.00% 59.86 352.57
Defense Office of Inspector General 8 8 100.00% 6 6 100.00% 197.67 7 518.71 4 3 75.00% 67.5 182.75
Defense Office of the Secretary/Washington Headquarters Services 66 65 98.48% 16 6 37.50% 319.81 31 533.03 12 1 8.33% 185.25 629.25
Defense Uniformed Services University of the Health Sciences 5 5 100.00% 0 0 0.00% 0 1 1,127.00 0 0 0.00% 0 0
Defense Nuclear Facilities Safety Board 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 978 773 79.04% 428 212 49.53% 234.87 538 591.37 200 89 44.50% 163.06 608.7
Department of Commerce 322 218 67.70% 160 157 98.12% 182.21 361 541.7 217 79 36.41% 304.05 632.22
DOD Department of Defense Education Activity 132 132 100.00% 40 33 82.50% 173.75 62 339.19 12 2 16.67% 117.25 393.33
Department of Education 32 32 100.00% 21 21 100.00% 229.71 33 341.76 12 12 100.00% 46.83 369.25
Department of Energy 123 73 59.35% 44 40 90.91% 211.39 66 360.06 9 5 55.56% 98.78 401.33
Department of Health and Human Services 679 573 84.39% 230 205 89.13% 162.27 319 353.22 63 12 19.05% 113.83 373.75
Department of Homeland Security 2,134 1,737 81.40% 871 608 69.80% 227.07 1,164 704.31 455 185 40.66% 163.56 542.52
Department of Housing and Urban Development 123 95 77.24% 57 14 24.56% 278.28 68 562.18 13 1 7.69% 204.15 618.85
Department of Justice 1,408 1,285 91.26% 656 512 78.05% 201.85 694 537.13 255 21 8.24% 241.12 574.39
Department of Labor 253 250 98.81% 90 88 97.78% 256 95 433.95 28 25 89.29% 62.07 413.61
Department of State 269 192 71.38% 107 36 33.64% 278.44 148 476.02 65 11 16.92% 157.58 547.52
Department of the Air Force 904 803 88.83% 317 25 7.89% 259.51 426 503.54 72 15 20.83% 335.94 751.69
Department of the Army 2,062 1,779 86.28% 693 229 33.04% 280.48 1,130 336.6 155 30 19.35% 128.15 553.8
Department of the Interior 501 395 78.84% 286 114 39.86% 267.85 302 553.64 106 13 12.26% 226.65 666.7
Department of the Navy 1,185 1,071 90.38% 90 53 58.89% 220.72 672 442.29 155 60 38.71% 90.77 537.43
Department of the Treasury 704 690 98.01% 276 179 64.86% 244.9 342 533.56 113 94 83.19% 51.68 438.27
Department of Transportation 595 567 95.29% 274 259 94.53% 155.18 374 453.59 76 35 46.05% 68.41 295.92
Department of Veterans Affairs 4,241 4,072 96.02% 1,385 620 44.77% 229.95 1,955 394.25 564 133 23.58% 128.91 457.09
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 114 105 92.11% 52 12 23.08% 328.65 48 525.56 10 0 0.00% 226.4 526.4
Equal Employment Opportunity Commission 36 35 97.22% 20 20 100.00% 225.1 21 362.57 4 1 25.00% 137.75 426.5
Export-Import Bank of the United States 1 1 100.00% 1 1 100.00% 128 1 67 1 0 0.00% 67 67
Farm Credit Administration 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Communications Commission 14 14 100.00% 7 7 100.00% 28.57 3 48.33 0 0 0.00% 0 0
Federal Deposit Insurance Corporation 72 70 97.22% 40 40 100.00% 219.28 35 377.89 11 4 36.36% 113.64 505.18
Federal Election Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Energy Regulatory Commission 10 10 100.00% 2 2 100.00% 180 6 375.5 3 3 100.00% 60 431
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 12 11 91.67% 4 1 25.00% 249.25 4 572.75 2 1 50.00% 65.5 306.5
Federal Labor Relations Authority 6 6 100.00% 3 3 100.00% 208.33 2 185 0 0 0.00% 0 0
Federal Maritime Commission 0 0 0.00% 2 2 100.00% 113 0 0 0 0 0.00% 0 0
Federal Mediation and Conciliation Service 0 0 0.00% 2 2 100.00% 180 1 239 0 0 0.00% 0 0
Federal Mine Safety and Health Review Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Reserve System - Board of Governors 54 54 100.00% 7 7 100.00% 181.71 13 391.15 7 7 100.00% 52 357.29
Federal Retirement Thrift Investment Board 3 3 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Federal Trade Commission 13 13 100.00% 1 1 100.00% 234 1 322 1 1 100.00% 32 322
General Services Administration 144 137 95.14% 54 34 62.96% 269.11 88 452.69 17 13 76.47% 47.41 398.53
Government Printing Office 118 105 88.98% 17 15 88.24% 286.76 62 752.26 8 2 25.00% 65.38 697.75
Harry S. Truman Scholarship 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Holocaust Memorial Museum U.S. 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Inter-American Foundation 2 2 100.00% 1 1 100.00% 90 1 90 0 0 0.00% 0 0
International Boundary and Water Commission 0 0 0.00% 0 0 0.00% 0 2 463.5 0 0 0.00% 0 0
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 1 1 100.00% 1 1 100.00% 83 0 0 0 0 0.00% 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
John F. Kennedy Center for the Performing Arts 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Marine Mammal Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 5 5 100.00% 2 2 100.00% 99 0 0 0 0 0.00% 0 0
Millennium Challenge Corporation 3 3 100.00% 1 1 100.00% 175 0 0 0 0 0.00% 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 69 48 69.57% 19 17 89.47% 196.89 40 377.38 10 0 0.00% 250.9 562.7
National Archives and Records Administration 36 33 91.67% 4 4 100.00% 139.25 8 537.88 2 2 100.00% 52 430
National Capital Planning Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Credit Union Administration 9 8 88.89% 5 5 100.00% 159.6 5 457 1 0 0.00% 295 295
National Endowment for the Arts 2 2 100.00% 1 1 100.00% 164 1 72 0 0 0.00% 0 0
National Endowment for the Humanities 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
National Gallery of Art 7 7 100.00% 1 0 0.00% 216 2 25.5 1 1 100.00% 42 42
National Indian Gaming Commission 3 3 100.00% 1 0 0.00% 260 0 0 0 0 0.00% 0 0
National Labor Relations Board 10 7 70.00% 4 1 25.00% 290.25 12 255.75 2 2 100.00% 1 190
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 9 9 100.00% 0 0 0.00% 0 3 22.67 0 0 0.00% 0 0
National Science Foundation 9 8 88.89% 5 2 40.00% 257.6 6 375 1 0 0.00% 213 579
National Transportation Safety Board 2 2 100.00% 0 0 0.00% 0 1 437 0 0 0.00% 0 0
Navajo and Hopi Indian Relocation Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 22 22 100.00% 10 9 90.00% 241.5 17 489.47 3 3 100.00% 55 278.67
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of Government Ethics 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of Personnel Management 66 62 93.94% 33 31 93.94% 115.73 38 208.68 4 0 0.00% 193.5 379
Office of Special Counsel 1 1 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Office of the Director of National Intelligence 7 6 85.71% 3 2 66.67% 312.67 5 439.4 1 0 0.00% 70 370
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Peace Corps 3 3 100.00% 1 1 100.00% 103 2 700 2 1 50.00% 64.5 700
Pension Benefit Guaranty Corporation 26 18 69.23% 10 7 70.00% 201.1 12 548.5 3 3 100.00% 26.67 369.33
Postal Regulatory Commission 2 2 100.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 3 3 100.00% 2 2 100.00% 113.5 2 628.5 1 1 100.00% 58 319
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 42 38 90.48% 17 9 52.94% 353 11 311.73 3 1 33.33% 58.33 359
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 57 42 73.68% 24 15 62.50% 294.46 31 1,538.58 9 0 0.00% 144 214.67
Smithsonian Institution 43 43 100.00% 13 12 92.31% 147.31 8 481.75 1 0 0.00% 79 234
Social Security Administration 853 746 87.46% 384 155 40.36% 251.97 436 532.95 148 17 11.49% 238.53 577.2
Tennessee Valley Authority 75 75 100.00% 37 35 94.59% 175.49 48 409.44 23 19 82.61% 51.65 291.43
Trade and Development Agency 0 0 0.00% 0 0 0.00% 0 0 0 0 0 0.00% 0 0
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 12,760 12,567 98.49% 2,821 2,749 97.45% 137.16 4,310 278.64 1,178 1,107 93.97% 38.18 266.49
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet Subtotal Including USPS 30,961 28,637 92.49% 9,316 6,338 68.03% 203.81 13,663 412.28 3,903 2,014 51.60% 123.89 448.33
Medium Subtotal 1,637 1,456 88.94% 710 390 54.93% 245.14 838 513.03 247 63 25.51% 188.36 501.09
Small Subtotal 519 471 90.75% 144 109 75.69% 225.18 214 557.15 55 31 56.36% 83.09 447.89
Micro Subtotal 13 13 100.00% 5 5 100.00% 159.4 1 90 0 0 0.00% 0 0
Government-wide Including USPS 33,130 30,577 92.29% 10,175 6,842 67.24% 206.98 14,716 420.11 4,205 2,108 50.13% 127.14 451.43
USPS Percentage of Cabinet Sub Total 41.21% 43.88% 30.28% 43.37% 31.55% 30.18% 54.97%
USPS Percentage of Government-wide 38.51% 41.10% 27.72% 40.18% 29.29% 28.01% 52.51%
Cabinet Level Subtotal Minus USPS 18,201 16,070 88.29% 6,495 3,589 55.26% 232.76 9,353 473.87 2,725 907 33.28% 160.94 526.94%
Government-wide Minus USPS 20,370 18,010 88.41% 7,354 4,093 55.66% 233.76 10,406 278.64 3,027 1,001 33.92% 161.76 523.40%
NRF = No Report Filed