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  4. Table B-9a Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Table B-9a Timeliness and Cost of Complaint Investigations Completed by Agency Investigators

Agency or Department Total Number Completed Investigations By Agency Average Processing Days Completed Investigations By Agency  Number Timely Completed within 180 Days Number Timely Completed within 181-360 Days Total Number Timely Completed Investigations By Agency  % Investigations Timely Completed By Agency Total Cost  Completed Investigations By Agency Average Cost  Completed Investigations By Agency
Table B-9a
FY 2012 Timeliness and Cost of Complaint Investigations Completed by Agency Investigators
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 0 0 0 0 0 0.00% $0.00 $0.00
Agency for International Development 2 350 0 0 0 0.00% $2,492.00 $1,246.00
American Battle Monuments Commission 0 0 0 0 0 0.00% $0.00 $0.00
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0 0 0 0.00% $0.00 $0.00
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 0 0 0 0 0 0.00% $0.00 $0.00
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 0 0 0 0 0 0.00% $13,500.00 $0.00
Central Intelligence Agency 11 351.91 0 1 1 9.09% $200,555.20 $18,232.29
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0.00% $0.00 $0.00
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0.00% $0.00 $0.00
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0.00% $0.00 $0.00
Commodity Futures Trading Commission 0 0 0 0 0 0.00% $0.00 $0.00
Consumer Financial Protection Bureau 3 209 0 3 3 100.00% $23,469.60 $7,823.20
Consumer Product Safety Commission 0 0 0 0 0 0.00% $9,808.00 $0.00
Corporation for National and Community Service 0 0 0 0 0 0.00% $0.00 $0.00
Court Services and Offender Supervision Agency for the District of Columbia 2 234.5 0 0 0 0.00% $4,452.00 $2,226.00
Defense Army and Air Force Exchange 38 234.79 2 3 5 13.16% $446,869.22 $11,759.72
Defense Commissary Agency 58 256.97 12 2 14 24.14% $257,328.02 $4,436.69
Defense Contract Audit Agency 12 264 0 3 3 25.00% $53,240.28 $4,436.69
Defense Contract Management Agency 3 328.67 0 0 0 0.00% $13,310.07 $4,436.69
Defense Finance and Accounting Service 20 244.55 2 9 11 55.00% $88,733.80 $4,436.69
Defense Human Resources Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Information Systems Agency 4 260.75 0 0 0 0.00% $28,003.28 $7,000.82
Defense Intelligence Agency 13 320.77 0 5 5 38.46% $57,676.97 $4,436.69
Defense Joint Task Force National Capital Region Medical 0 0 0 0 0 0.00% $0.00 $0.00
Defense Logistics Agency 52 272.19 4 8 12 23.08% $464,213.36 $8,927.18
Defense Media Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Missile Defense Agency 1 237 0 0 0 0.00% $4,437.00 $4,437.00
Defense National Geospatial-Intelligence Agency 17 179.47 10 7 17 100.00% $75,423.73 $4,436.69
Defense National Guard Bureau 0 0 0 0 0 0.00% $0.00 $0.00
Defense National Security Agency 30 332.5 2 19 21 70.00% $303,746.90 $10,124.90
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Defense Office of the Inspector General 1 255 0 1 1 100.00% $9,895.00 $9,895.00
Defense Office of the Secretary - Wash. Hqtrs. Services 19 247.68 3 12 15 78.95% $172,330.74 $9,070.04
Defense Security Service 0 0 0 0 0 0.00% $0.00 $0.00
Defense Technical Information Center 0 0 0 0 0 0.00% $0.00 $0.00
Defense Threat Reduction Agency 0 0 0 0 0 0.00% $0.00 $0.00
Defense TRICARE Management Activity 0 0 0 0 0 0.00% $0.00 $0.00
Defense Uniformed Services University 0 0 0 0 0 0.00% $0.00 $0.00
Department of Agriculture 0 0 0 0 0 0.00% $0.00 $0.00
Department of Commerce 6 141.5 4 1 5 83.33% $21,634.92 $3,605.82
Department of Defense Education Activity 11 266.91 0 8 8 72.73% $48,803.59 $4,436.69
Department of Education 0 0 0 0 0 0.00% $0.00 $0.00
Department of Energy 0 0 0 0 0 0.00% $0.00 $0.00
Department of Health and Human Services 7 141.71 7 0 7 100.00% $14,500.00 $2,071.43
Department of Homeland Security 321 198.7 202 57 259 80.69% $2,744,124.03 $8,548.67
Department of Housing and Urban Development 0 0 0 0 0 0.00% $53,032.00 $0.00
Department of Justice 155 234.64 42 81 123 79.35% $959,092.32 $6,187.69
Department of Labor 0 0 0 0 0 0.00% $0.00 $0.00
Department of State 7 213 2 4 6 85.71% $8,400.00 $1,200.00
Department of the Air Force 305 263.15 36 17 53 17.38% $1,353,190.40 $4,436.69
Department of the Army 484 258.31 66 48 114 23.55% $3,014,704.36 $6,228.73
Department of the Interior 0 0 0 0 0 0.00% $0.00 $0.00
Department of the Navy 409 276.71 41 121 162 39.61% $3,715,910.00 $9,085.35
Department of the Treasury 285 197.5 135 113 248 87.02% $2,229,613.00 $7,823.20
Department of Transportation 111 142.22 102 8 110 99.10% $904,650.00 $8,150.00
Department of Veterans Affairs 1,042 169.31 779 109 888 85.22% $7,457,612.00 $7,157.02
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 37 380.84 1 3 4 10.81% $97,979.50 $2,648.09
Equal Employment Opportunity Commission 13 239.69 4 8 12 92.31% $84,000.00 $6,461.54
Export-Import Bank of the US 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit Administration 0 0 0 0 0 0.00% $0.00 $0.00
Farm Credit System Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Communications Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Deposit Insurance Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Federal Election Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Energy Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 0 0 0 0 0 0.00% $0.00 $0.00
Federal Labor Relations Authority 0 0 0 0 0 0.00% $0.00 $0.00
Federal Maritime Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Mediation and Conciliation Service 0 0 0 0 0 0.00% $0.00 $0.00
Federal Mine Safety & Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Federal Reserve System--Board of Governors 0 0 0 0 0 0.00% $0.00 $0.00
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF NRF NRF
Federal Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
General Services Administration 0 0 0 0 0 0.00% $0.00 $0.00
Government Printing Office 0 0 0 0 0 0.00% $0.00 $0.00
Harry S. Truman Scholarship Foundation 0 0 0 0 0 0.00% $0.00 $0.00
Holocaust Memorial Museum U.S. 0 0 0 0 0 0.00% $0.00 $0.00
Institute of Museum and Library Services 0 0 0 0 0 0.00% $0.00 $0.00
Inter-American Foundation 0 0 0 0 0 0.00% $0.00 $0.00
International Boundary and Water Commission 0 0 0 0 0 0.00% $0.00 $0.00
International Joint Commission: US and Canada NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0.00% $0.00 $0.00
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0.00% $0.00 $0.00
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0.00% $0.00 $0.00
Marine Mammal Commission 0 0 0 0 0 0.00% $0.00 $0.00
Merit Systems Protection Board 0 0 0 0 0 0.00% $0.00 $0.00
Millennium Challenge Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Archives and Records Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Capital Planning Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Council on Disability 0 0 0 0 0 0.00% $0.00 $0.00
National Credit Union Administration 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Arts 0 0 0 0 0 0.00% $0.00 $0.00
National Endowment for the Humanities 0 0 0 0 0 0.00% $0.00 $0.00
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 0 0 0 0 0 0.00% $0.00 $0.00
National Indian Gaming Commission 0 0 0 0 0 0.00% $0.00 $0.00
National Labor Relations Board 3 167.33 3 0 3 100.00% $29,953.00 $9,984.33
National Mediation Board 0 0 0 0 0 0.00% $0.00 $0.00
National Reconnaissance Office 0 0 0 0 0 0.00% $0.00 $0.00
National Science Foundation 0 0 0 0 0 0.00% $0.00 $0.00
National Transportation Safety Board 0 0 0 0 0 0.00% $0.00 $0.00
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0.00% $0.00 $0.00
Nuclear Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety &Health Review Commission 0 0 0 0 0 0.00% $0.00 $0.00
Office of Government Ethics 0 0 0 0 0 0.00% $0.00 $0.00
Office of Personnel Management 23 101.96 23 0 23 100.00% $185,510.20 $8,065.66
Office of Special Counsel 0 0 0 0 0 0.00% $0.00 $0.00
Office of the Director of National Intelligence 0 0 0 0 0 0.00% $0.00 $0.00
Overseas Private Investment Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Peace Corps 0 0 0 0 0 0.00% $0.00 $0.00
Pension Benefit Guaranty Corporation 0 0 0 0 0 0.00% $0.00 $0.00
Postal Regulatory Commission 0 0 0 0 0 0.00% $0.00 $0.00
Presidio Trust NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 0 0 0 0 0 0.00% $0.00 $0.00
Securities and Exchange Commission 0 0 0 0 0 0.00% $0.00 $0.00
Selective Service System 0 0 0 0 0 0.00% $0.00 $0.00
Small Business Administration 9 173.56 7 1 8 88.89% $5,000.00 $555.56
Smithsonian Institution 0 0 0 0 0 0.00% $0.00 $0.00
Social Security Administration 0 0 0 0 0 0.00% $0.00 $0.00
Tennessee Valley Authority 3 115 3 0 3 100.00% $13,000.00 $4,333.33
Trade and Development Agency 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Postal Service 0 0 0 0 0 0.00% $0.00 $0.00
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF









Cabinet Level Subtotal 3,411 218.16 1,451 636 2,087 61.18% $24,500,474.99 $7,182.78
Midsize Agencies Subtotal 75 252.93 34 7 41 54.67% $324,959.30 $4,332.79
Small Agencies Subtotal 31 279.29 7 9 16 51.61% $344,760.20 $11,121.30
Micro Agencies Subtotal 0 0 0 0 0 0.00% $0.00 $0.00
Government-wide 3,517 219.44 1,492 652 2,144 60.96% $25,170,194.49 $7,156.72

NRF = No Report Filed