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  3. Minneapolis Area Office
  4. Mediation Program

Notice

Please be advised that due to the current health situation, EEOC's Field Offices have temporarily stopped conducting in-person intake interviews. If you have previously scheduled in-person intake appointment, your appointment will be changed to a telephone interview. The office will not accept walk-ins at this time.

You are encouraged to visit the EEOC Public Portal (https://publicportal.eeoc.gov/) to schedule an intake appointment by telephone. The system can also be accessed by going directly to our website at https://www.eeoc.gov/.
 

If you are near a filing deadline (at least 180 days but generally 300 days) please call 1-800-669-4000.
 

For individuals who are Deaf and Hard of Hearing, you can reach EEOC by videophone at 1-844-234-5122. If you have a disability which prevents you from accessing the Public Portal or you otherwise have difficulty with accessing the portal, please call 1-800-669-4000.

 

Mediation Program

Mediation is a form of Alternative Dispute Resolution (ADR) that is offered by the U.S. Equal Employment Opportunity Commission (EEOC) as an alternative to the traditional investigative or litigation process. Mediation is an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of a charge of discrimination.

  • The decision to mediate is completely voluntary for the charging party and the employer.

  • Mediation gives the parties the opportunity to discuss the issues raised in the charge, clear up misunderstandings, determine the underlying interests or concerns, find areas of agreement and, ultimately, to incorporate those areas of agreement into resolutions.

  • A mediator does not resolve the charge or impose a decision on the parties. Instead, the mediator helps the parties to agree on a mutually acceptable resolution.

  • The mediation process is strictly confidential.

  • Information disclosed during mediation will not be revealed to anyone, including other EEOC employees.

Contact
Ruby Jones
Phone