The New Orleans office is temporarily closed for renovation.  

The New Orleans Field Office operates Monday through Friday, from 8:00 a.m. to 4:30 p.m., excluding federal holidays, and during inclement weather.

At this time, only video and phone appointments are accepted. Appointments are available:  

Monday at 7:30 a.m., 9:00 a.m., 10:30 a.m., 12:30 a.m., and 2:00 p.m.

Tuesday at 7:30 a.m., 9:00 a.m., 10:30 a.m., 12:30 a.m., 2:00 p.m. and 3:30 p.m.

Thursday at 7:30 a.m., 9:00 a.m., 10:30 a.m., 12:30 a.m., 2:00 p.m. and 3:30 p.m.

Friday at 7:30 a.m., 9:00 a.m., 10:30 a.m., 12:30 a.m., 2:00 p.m. and 3:30 p.m.

*except for federal holidays

 Individuals who are late (15 minutes or more) for their video or telephone appointment and/or cannot be reached by telephone, may have to reschedule. Individuals who are close to their statute of limitations (i.e., the legal time one must file a charge of discrimination) are given priority.

If you have a disability which prevents you from accessing the EEOC Public Portal, or you otherwise have difficulty with accessing the portal, you may call (504) 635-2579 for assistance. It is monitored daily by staff and allows fluid daily feedback to stakeholders.

Office staff are teleworking and can be reached by phone at (504) 635-2579. 

Individuals seeking information on filing charges can also email: newointake@eeoc.gov. Members of the public who seek general information about EEOC and the laws we enforce can email: orleans@eeoc.gov.

If your call is directed to our voice message system, please say and spell your first and last name; the number where you can be reached between the hours of 8:00 a.m. and 4:30 p.m.; provide an email address if you have one; and a brief description of your issue or problem.

Please be advised that you only have the option to schedule a telephone interview or interview by video with an EEOC representative.  Individuals without an appointment will be screened for appropriate follow-up. Scheduling an interview is strongly recommended and individuals with appointments will be given priority.  

You are encouraged to visit the EEOC Public Portal (https://publicportal.eeoc.gov/) to schedule an intake appointment by telephone or video. The system can also be accessed by going directly to our website at https://www.eeoc.gov/. 

There are strict deadlines for filing a charge of discrimination, please review the information in the timeliness tab or call 1-800-669-4000. 

For individuals who are Deaf or Hard of Hearing, you can reach EEOC by videophone at 1-844-234-5122. If you have a disability which prevents you from accessing the Public Portal or you otherwise have difficulty with accessing the portal, please call 1-800-669-4000. 

For information on temporary office closures due to inclement weather or other issues, see our Operating Status page.